It's Not That Hard

I have decided that I won't complain about work on my blog. But I am going to make an exception.

I am responsible for checking all of the emails that come into my department and answering them or passing them out to be answered. I cannot tell you how often people just hit "reply" and the email comes back to me, instead of the customer that it should have gone to. This is just as bad as hitting "reply to all" and sending something to everyone! Not only is is annoying, but I have to email the person back and say something to the effect of "the email that you just sent came to me and not the person it was intended for. You will want to send it to the correct person."

What if there was personal information in there? Now you have given it to me unwillingly. Plus, you wasted my time.

I just had to get that off my chest.